Discover your next role
The breadth of our services means there’s a role for everyone at the NHS Business Services Authority (NHSBSA). We are contact centre agents. We are communications and marketing professionals. We are service delivery managers. We are all of these and so much more. We are people connected to care.

Here at the NHSBSA what we do matters
As an Arm's Length Body of the Department of Health and Social Care (DHSC), we manage the NHS Pension Scheme, process prescription payments, issue UK Global Health Insurance Cards (GHIC) and much more! Our services are used by NHS organisations, patients and the public.
We take pride in being part of something so meaningful - our efforts touch millions of lives everyday.
Where success begins with people
Just as we design our services around the needs of our customers, we take pride in placing our people at the heart of our organisation. That’s why when you join us, you’ll be empowered to try new things and given all the support you need to help your career grow.
We know our people are the driving force behind our success. To say thanks, we’ve created a competitive benefits package for our employees.

Find a new role you connect with today.

Associate Product Owner
We're looking for an Associate Product Owner who will work across multidisciplinary teams in an agile and user centric way to support delivering quality products and services that better meet the needs of users and the organisation, whilst helping to ensure they are delivered and embedded in a seamless manner.
If you're passionate about working collaboratively, helping others solve problems and enjoy delivering within a fast paced and complex organisation, this could be the role for you to your develop in the Product Owner profession.

Platform Engineer
If you have significant experience in developing, managing and supporting environments in the AWS platform, are passionate about delivering digital solutions and are interested in a role that can make a difference, we have the opportunity for you!
We are looking for Platform Engineers who are highly motivated, have significant recent practical experience with the use of cloud technologies and extensive knowledge of Continuous Integration and Continuous Delivery concepts and tools in an AWS cloud environment.

Risk and Issue Specialist
We're seeking a Risk and Issue Specialist to join the Corporate Governance Team as a subject matter expert on risk and issue management. You will be responsible for supporting a consistent, robust and effective Risk and Issue management culture across the organisation, with risk management as a tool to help the organisation achieve its strategic goals and incorporated into service management practice.
If you have a thorough knowledge of risk and issue management and are looking for a role that can make a difference, we have the opportunity for you!

Using Generative AI
We understand that using Generative AI (GenAI) can be a useful and supportive tool when completing your application. However, we’ve noticed an increase in over-reliance on GenAI tools, which can negatively impact applications by removing candidates’ individuality, making it much harder to get a true sense of who you are and your authentic experience.
If you do use GenAI, it should enhance your application by proofreading or refining wording, not to create your supporting information entirely.

We know that the world is changing, and so is the way we work.
We are committed and proud to be a flexible employer and will endeavour to offer a working pattern that suits you wherever possible, whether that be hybrid working, flexible hours, job sharing and more.
We care about our people, our purpose and your progress
That's why we've designed a working environment that supports you

Connecting you with generous rewards
Our people are at the heart of everything we do, so our employee benefits package offers high street discounts, your NHS pension, flexible working and so much more.

A caring community that puts you first
We strive to offer a fantastic colleague experience, where every voice is heard, and every colleague is supported and respected. Central to this commitment is our focus on wellbeing, diversity and inclusion.

We're committed to building a more sustainable future
We launched our first Sustainable Development Action Plan in 2009 and have been working hard ever since to make our buildings, services and policies more efficient and sustainable.