Discover your next role
The breadth of our services means there’s a role for everyone at the NHS Business Services Authority (NHSBSA). We are contact centre agents. We are communications and marketing professionals. We are service delivery managers. We are all of these and so much more. We are people connected to care.
Here at the NHSBSA what we do matters
As an Arm's Length Body of the Department of Health and Social Care (DHSC), we manage the NHS Pension Scheme, process prescription payments, issue UK Global Health Insurance Cards (GHIC) and much more! Our services are used by NHS organisations, patients and the public.
We take pride in being part of something so meaningful - our efforts touch millions of lives everyday.
Where success begins with people
Just as we design our services around the needs of our customers, we take pride in placing our people at the heart of our organisation. That’s why when you join us, you’ll be empowered to try new things and given all the support you need to help your career grow.
We know our people are the driving force behind our success. To say thanks, we’ve created a competitive benefits package for our employees.
Find a new role you connect with today.
Administrative Officer
We are currently recruiting Administrative Officers to work across Citizen Services, providing administrative support for a number of services. You will undertake a variety of tasks, including data entry, analysing and interpreting complex data, and communicating with our customers and stakeholders by telephone, email, or letter.
Organisation Design and Development Business Partner
If you're forward thinking, passionate about organisational design and development and are looking for a role that can make a difference, the NHS Business Services Authority (NHSBSA) have the opportunity for you!
We're looking for an Organisation Design and Development Business Partner to join our team to shape and optimise our organisation's design and strategic workforce direction.
Team Manager
An exciting opportunity has arisen for a Team Manager within the Overseas Healthcare Services (OHS) management team based at Bridge House, Newcastle-upon-Tyne. You will be responsible for the management of OHS operational teams, including managing staff performance, and delivering on service level agreements and key performance indicators.
Work Experience
Are you in year 12 and looking for work experience in summer 2025?
We’re inviting year 12 students to join us Monday 7 July to Friday 11 July 2025 to explore non-clinical careers at the NHSBSA and experience life as part of an organisation connected to care.
With over 350 career paths in the NHS, there’s more to it than you might think, from digital, data and technology to human resources, finance, project management, and more. There’s something for everyone!
We know that the world is changing, and so is the way we work.
We are committed and proud to be a flexible employer and will endeavour to offer a working pattern that suits you wherever possible, whether that be hybrid working, flexible hours, job sharing and more.
We care about our people, our purpose and your progress
That's why we've designed a working environment that supports you
Connecting you with generous rewards
Our people are at the heart of everything we do, so our employee benefits package offers high street discounts, your NHS pension, flexible working and so much more.
A caring community that puts you first
We strive to offer a fantastic colleague experience, where every voice is heard, and every colleague is supported and respected. Central to this commitment is our focus on wellbeing, diversity and inclusion.
We're committed to building a more sustainable future
We launched our first Sustainable Development Action Plan in 2009 and have been working hard ever since to make our buildings, services and policies more efficient and sustainable.
