Discover your next role
The breadth of our services means there’s a role for everyone at the NHS Business Services Authority (NHSBSA). We are contact centre agents. We are communications and marketing professionals. We are service delivery managers. We are all of these and so much more. We are people connected to care.
Here at the NHSBSA what we do matters
As an Arm's Length Body of the Department of Health and Social Care (DHSC), we manage the NHS Pension Scheme, process prescription payments, issue UK Global Health Insurance Cards (GHIC) and much more! Our services are used by NHS organisations, patients and the public.
We take pride in being part of something so meaningful - our efforts touch millions of lives everyday.
Where success begins with people
Just as we design our services around the needs of our customers, we take pride in placing our people at the heart of our organisation. That’s why when you join us, you’ll be empowered to try new things and given all the support you need to help your career grow.
We know our people are the driving force behind our success. To say thanks, we’ve created a competitive benefits package for our employees.
Find a new role you connect with today.
Loss and Fraud Officer
As a Loss and Fraud Officer, you will engage with key staff across the NHSBSA to ensure fraud and bribery risks are recorded and monitored through the production of Fraud Risk Assessments. You will undertake investigations into allegations for fraud by assisting and leading interviews under caution and recording information. You will have experience of analysing data and making recommendations. Therefore you must be accurate, able to prioritise your own workload and work independently within established parameters.
Cyber Security Specialist
As a Cyber Security Specialist, you will work closely with NHSBSA business areas to understand and shape their security requirements. You will be an active member of the DDAT department based in Newcastle, with occasional travel to other locations. This is an exciting opportunity for someone who can rationalise highly complex technical information and transform it into understandable content for others to work with, as well as ensuring the security of NHSBSA network infrastructure and information systems, while enabling open and modern secure digital services.
Colleague Experience Advisor
We are looking for someone who is passionate about diversity and inclusion, creating meaningful long-lasting change, who can bring skills, experience and knowledge to support this work and our colleagues. You'll understand the challenges and barriers faced and take an empathetic approach to providing support, problem solving and developing initiatives to achieve our aspirations. Please note there is a minimum requirement to travel to our Newcastle offices once per week and some other travel may be needed as part of this role.
We know that the world is changing, and so is the way we work.
We are committed and proud to be a flexible employer and will endeavour to offer a working pattern that suits you wherever possible, whether that be hybrid working, flexible hours, job sharing and more.
We care about our people, our purpose and your progress
That's why we've designed a working environment that supports you
Connecting you with generous rewards
Our people are at the heart of everything we do, so our employee benefits package offers high street discounts, your NHS pension, flexible working and so much more.
A caring community that puts you first
We strive to offer a fantastic colleague experience, where every voice is heard, and every colleague is supported and respected. Central to this commitment is our focus on wellbeing, diversity and inclusion.
We're committed to building a more sustainable future
We launched our first Sustainable Development Action Plan in 2009 and have been working hard ever since to make our buildings, services and policies more efficient and sustainable.