NHS Business Services Authority Careers

Discover your next role

The breadth of our services means there’s a role for everyone at the NHS Business Services Authority (NHSBSA). We are contact centre agents. We are communications and marketing professionals. We are service delivery managers. We are all of these and so much more. We are people connected to care.

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Here at the NHSBSA what we do matters

As an Arm's Length Body of the Department of Health and Social Care (DHSC), we manage the NHS Pension Scheme, process prescription payments, issue UK Global Health Insurance Cards (GHIC) and much more! Our services are used by NHS organisations, patients and the public.

We take pride in being part of something so meaningful - our efforts touch millions of lives everyday.

Where success begins with people

Just as we design our services around the needs of our customers, we take pride in placing our people at the heart of our organisation. That’s why when you join us, you’ll be empowered to try new things and given all the support you need to help your career grow.

We know our people are the driving force behind our success. To say thanks, we’ve created a competitive benefits package for our employees.

Find out about our benefits

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Find a new role you connect with today.

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VDPS Medical Assessment Assurance Lead

You will play a key role within our Service in ensuring medical assessments are delivered to the required standard in a consistent manner. You will be a GMC Registered Medical Practitioner, with a license to practice, with extensive post-graduate experience. You will also have demonstrable experience of Injury Assessment including causation and disablement. There is flexibility around where you undertake the role, this could be any NHSBSA office location, working from home or hybrid working, but some travel will be required on occasion.

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Pensions Customer Contact Advisor

The NHS Pensions Customer Hub handles customer enquiries across a variety of media methods, with advisors multi-skilled and able to handle multiple workstreams within the service. Our Advisors are adaptable, diligent, customer focused and have a variety of different responsibilities and tasks - no two days are the same. You will receive comprehensive training to set you up to succeed in the role and you will work as part of a team - connected to others. This is the perfect opportunity for someone looking to start or take the next step in their career, in a supportive, friendly environment with a team who will be focused on helping get the very best from you.

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Cyber Security Analyst

The post holder will work with NHSBSA business stakeholders to understand and shape their security requirements, ensuring that customer data and other assets are secured, whilst enabling open and modern secure digital services. The post holder will assist with maintaining the organisation's Cyber Security Operations functions supporting the Cyber Security operations team manager in developing and supporting a range of products and services. The post holder will be working under general direction, and within a clear framework of accountability you will exercise substantial personal responsibility and autonomy to plan own workloads to meet objectives and delivery timeframes.

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We know that the world is changing, and so is the way we work.

We are committed and proud to be a flexible employer and will endeavour to offer a working pattern that suits you wherever possible, whether that be hybrid working, flexible hours, job sharing and more.

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