Discover your next role
The breadth of our services means there’s a role for everyone at the NHS Business Services Authority (NHSBSA). We are contact centre agents. We are communications and marketing professionals. We are service delivery managers. We are all of these and so much more. We are people connected to care.
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Here at the NHSBSA what we do matters
As an Arm's Length Body of the Department of Health and Social Care (DHSC), we manage the NHS Pension Scheme, process prescription payments, issue UK Global Health Insurance Cards (GHIC) and much more! Our services are used by NHS organisations, patients and the public.
We take pride in being part of something so meaningful - our efforts touch millions of lives everyday.
Where success begins with people
Just as we design our services around the needs of our customers, we take pride in placing our people at the heart of our organisation. That’s why when you join us, you’ll be empowered to try new things and given all the support you need to help your career grow.
We know our people are the driving force behind our success. To say thanks, we’ve created a competitive benefits package for our employees.
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Find a new role you connect with today.
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ESR Transformation Engagement Lead
You'll work across your assigned region with NHS Trusts and ICBs engaging and influencing senior leaders through the transformation journey. You need excellent relationship-building skills, an ability to create credibility rapidly, and digital expertise proven through delivering large-scale change and transformation. You'll make connections across multiple services to ensure this programme is aligned to key workforce strategies. You'll join the small, friendly, supportive, and dedicated Strategic Communications and Engagement team that ensures the business drives this programme with user needs at its heart. We have roles available based in the North East and Yorkshire and the North West. Living in the region is not a requirement, however, the ability to travel regularly across the region and nationally (2 to 4 times a month) is essential.
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Media and campaigns officer
The post holder will be responsible for working as part of a team of media and campaigns officers, working on everything from audience insight to media relations and campaign execution. This includes building relationships with key media organisations and stakeholders to identify opportunities which will support the delivery of the NHSBSA's business strategy. A key part of the role will be building a rapid response social media capability to deal quickly with disinformation and reclaim a fact-based public debate.
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Service Improvement Lead
You'll support the successful delivery and on-going improvements of the NHS Jobs & Volunteering Services. Working alongside the existing role holders. This is an opportunity for you to make a difference on a national scale. Working at the heart of our services. Job satisfaction and the ability to make a difference comes with the role. You'll work alongside passionate people, in a supportive and positive environment. Continual improvement and learning is a real focus for us. The role can be based at any NHSBSA site or remote but you'll be required to travel to our Newcastle office when needed.
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We know that the world is changing, and so is the way we work.
We are committed and proud to be a flexible employer and will endeavour to offer a working pattern that suits you wherever possible, whether that be hybrid working, flexible hours, job sharing and more.
We care about our people, our purpose and your progress
That's why we've designed a working environment that supports you
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Connecting you with generous rewards
Our people are at the heart of everything we do, so our employee benefits package offers high street discounts, your NHS pension, flexible working and so much more.
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A caring community that puts you first
We strive to offer a fantastic colleague experience, where every voice is heard, and every colleague is supported and respected. Central to this commitment is our focus on wellbeing, diversity and inclusion.
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We're committed to building a more sustainable future
We launched our first Sustainable Development Action Plan in 2009 and have been working hard ever since to make our buildings, services and policies more efficient and sustainable.