Discover your next role
The breadth of our services means there’s a role for everyone at the NHS Business Services Authority (NHSBSA). We are contact centre agents. We are communications and marketing professionals. We are service delivery managers. We are all of these and so much more. We are people connected to care.
Here at the NHSBSA what we do matters
As an Arm's Length Body of the Department of Health and Social Care (DHSC), we manage the NHS Pension Scheme, process prescription payments, issue UK Global Health Insurance Cards (GHIC) and much more! Our services are used by NHS organisations, patients and the public.
We take pride in being part of something so meaningful - our efforts touch millions of lives everyday.
Where success begins with people
Just as we design our services around the needs of our customers, we take pride in placing our people at the heart of our organisation. That’s why when you join us, you’ll be empowered to try new things and given all the support you need to help your career grow.
We know our people are the driving force behind our success. To say thanks, we’ve created a competitive benefits package for our employees.
Find a new role you connect with today.
Assessment Officer
Our Assessment Officers review and process a range of different information sources to support handling claims for customers. They are adaptable, diligent, customer focused and have a variety of different responsibilities and tasks – no two days are the same. You'll receive comprehensive training from our Student Services team to set you up to succeed in the role and you'll work as part of a team – connected to others. This is the perfect opportunity for someone looking to start or take the next step in their career in a supportive, friendly environment with a team who will be focused on helping get the very best from you. Our approach to finding the right person for this role will involve an in-person work-based assessment in Fleetwood in the week commencing 29 April 2024.
Product Owner
As a Product Owner, you'll work across multidisciplinary teams in an agile and user centric way and have responsibility for the quality of the products developed, ensuring our products and services better meet the needs of users and the organisation. The post holder will own the design and iteration of the product, and support delivery teams with knowledge of user needs and business goals to define scopes and priorities and solve problems for our users and stakeholders. You will be passionate about working collaboratively and enjoy delivering within a fast paced and complex organisation, working closely and building trusting relationships with key stakeholders.
Senior Finance Business Partner
If you're a CCAB qualified professional with financial management expertise, adept at partnership and influencing, and driven by the desire to enact positive change within the NHS, then this opportunity might be just right for you. We offer a hybrid working model within an environment that prioritises a work-life balance. Alongside, we provide a comprehensive benefits package, including an attractive pension scheme, car lease options, flexible working arrangements, CPD opportunities etc. These roles are permanent and senior, reporting directly to the Head of Service. You'll collaborate with our senior leadership team, overseeing a team of finance business partners and accountants.
We know that the world is changing, and so is the way we work.
We are committed and proud to be a flexible employer and will endeavour to offer a working pattern that suits you wherever possible, whether that be hybrid working, flexible hours, job sharing and more.
We care about our people, our purpose and your progress
That's why we've designed a working environment that supports you
Connecting you with generous rewards
Our people are at the heart of everything we do, so our employee benefits package offers high street discounts, your NHS pension, flexible working and so much more.
A caring community that puts you first
We strive to offer a fantastic colleague experience, where every voice is heard, and every colleague is supported and respected. Central to this commitment is our focus on wellbeing, diversity and inclusion.
We're committed to building a more sustainable future
We launched our first Sustainable Development Action Plan in 2009 and have been working hard ever since to make our buildings, services and policies more efficient and sustainable.