NHS Business Services Authority Careers

Discover your next role

The breadth of our services means there’s a role for everyone at the NHS Business Services Authority (NHSBSA). We are contact centre agents. We are communications and marketing professionals. We are service delivery managers. We are all of these and so much more. We are people connected to care.

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Here at the NHSBSA what we do matters

As an Arm's Length Body of the Department of Health and Social Care (DHSC), we manage the NHS Pension Scheme, process prescription payments, issue UK Global Health Insurance Cards (GHIC) and much more! Our services are used by NHS organisations, patients and the public.

We take pride in being part of something so meaningful - our efforts touch millions of lives everyday.

Where success begins with people

Just as we design our services around the needs of our customers, we take pride in placing our people at the heart of our organisation. That’s why when you join us, you’ll be empowered to try new things and given all the support you need to help your career grow.

We know our people are the driving force behind our success. To say thanks, we’ve created a competitive benefits package for our employees.

Find out about our benefits

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Find a new role you connect with today.

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Strategic Communications Lead: Future NHS Workforce Solution

Are you a dynamic, passionate communication professional looking for a new challenge? We have an exciting opportunity to join us as a Strategic Communications Lead to support the national delivery of the Future NHS Workforce Solution, a programme that will build on the success of the Electronic Staff Record (ESR), which is the national HR and payroll system for the NHS. This is a brand-new role where you can make a real impact across the NHS at this exciting time of transition.

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End User Compute Support Analyst

This role is office based in Fleetwood due to the nature of the work, and includes travel on occasion to support other locations.

A positive customer service attitude and focus is important to this role, where the post holder will be expected to provide IT advice and guidance, 2nd line IT support and assist with the deployment and installation of end user compute devices across multiple sites of the NHSBSA, among other duties.

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Portfolio Insight and Reporting Specialist

Are you an organised and proactive individual that thrives on extracting, analysing and presenting complex data to internal and external customers? If so, our Portfolio Insight and Reporting Specialist role may be for you.

Central to this crucial role is delivering analytical products including highly complex modelling to support reporting of high quality management information and insight that enable NHSBSA business decisions.

Using Generative AI

We understand that using Generative AI (GenAI) can be a useful and supportive tool when completing your application. However, we’ve noticed an increase in over-reliance on GenAI tools, which can negatively impact applications by removing candidates’ individuality, making it much harder to get a true sense of who you are and your authentic experience.

If you do use GenAI, it should enhance your application by proofreading or refining wording, not to create your supporting information entirely.

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We know that the world is changing, and so is the way we work.

We are committed and proud to be a flexible employer and will endeavour to offer a working pattern that suits you wherever possible, whether that be hybrid working, flexible hours, job sharing and more.

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