Discover your next role
The breadth of our services means there’s a role for everyone at the NHS Business Services Authority (NHSBSA). We are contact centre agents. We are communications and marketing professionals. We are service delivery managers. We are all of these and so much more. We are people connected to care.
Here at the NHSBSA what we do matters
As an Arm's Length Body of the Department of Health and Social Care (DHSC), we manage the NHS Pension Scheme, process prescription payments, issue UK Global Health Insurance Cards (GHIC) and much more! Our services are used by NHS organisations, patients and the public.
We take pride in being part of something so meaningful - our efforts touch millions of lives everyday.
Where success begins with people
Just as we design our services around the needs of our customers, we take pride in placing our people at the heart of our organisation. That’s why when you join us, you’ll be empowered to try new things and given all the support you need to help your career grow.
We know our people are the driving force behind our success. To say thanks, we’ve created a competitive benefits package for our employees.
Find a new role you connect with today.
Service Desk Analyst
Are you looking for an opportunity to play an integral role in the support of IT services to the NHSBSA and our customers? We are looking for a Service Desk Analyst to join our team.
The IT Service Desk is the central point of contact for all digital and technology related incidents, service requests and queries. The role of the Service Desk Analyst is to provide first and second line support for all NHSBSA employees.
Major Project Manager
Do you have extensive experience in managing complex, high budget national projects and a keen interest in supporting essential NHS services?
We have an exciting opportunity for a confident and resilient individual to join us as Major Projects Manager to support the national delivery of the Future NHS Workforce Solution (FWS).
Stakeholder Engagement Team Administrator
An opportunity has arisen for a Stakeholder Engagement Team Administrator (AFC B3) within the Stakeholder Engagement Team.
You will work as part of the Stakeholder Engagement Team to deliver high quality customer service, including communicating effectively with customers and stakeholders. This will involve dealing with current and retrospective enquiries by email and other methods of communication as well as training requests and complaints from both internal and external customers.
Using Generative AI
We understand that using Generative AI (GenAI) can be a useful and supportive tool when completing your application. However, we’ve noticed an increase in over-reliance on GenAI tools, which can negatively impact applications by removing candidates’ individuality, making it much harder to get a true sense of who you are and your authentic experience.
If you do use GenAI, it should enhance your application by proofreading or refining wording, not to create your supporting information entirely.
We know that the world is changing, and so is the way we work.
We are committed and proud to be a flexible employer and will endeavour to offer a working pattern that suits you wherever possible, whether that be hybrid working, flexible hours, job sharing and more.
We care about our people, our purpose and your progress
That's why we've designed a working environment that supports you
Connecting you with generous rewards
Our people are at the heart of everything we do, so our employee benefits package offers high street discounts, your NHS pension, flexible working and so much more.
A caring community that puts you first
We strive to offer a fantastic colleague experience, where every voice is heard, and every colleague is supported and respected. Central to this commitment is our focus on wellbeing, diversity and inclusion.
We're committed to building a more sustainable future
We launched our first Sustainable Development Action Plan in 2009 and have been working hard ever since to make our buildings, services and policies more efficient and sustainable.
