Discover your next role
The breadth of our services means there’s a role for everyone at the NHS Business Services Authority (NHSBSA). We are contact centre agents. We are communications and marketing professionals. We are service delivery managers. We are all of these and so much more. We are people connected to care.
Here at the NHSBSA what we do matters
As an Arm's Length Body of the Department of Health and Social Care (DHSC), we manage the NHS Pension Scheme, process prescription payments, issue UK Global Health Insurance Cards (GHIC) and much more! Our services are used by NHS organisations, patients and the public.
We take pride in being part of something so meaningful - our efforts touch millions of lives everyday.
Where success begins with people
Just as we design our services around the needs of our customers, we take pride in placing our people at the heart of our organisation. That’s why when you join us, you’ll be empowered to try new things and given all the support you need to help your career grow.
We know our people are the driving force behind our success. To say thanks, we’ve created a competitive benefits package for our employees.
Find a new role you connect with today.
Project Manager
Do you have experience delivering projects in a variety of environments? If you are interested in furthering your career and working on exciting projects that make a difference, we have the opportunity for you!
We are looking for experienced, motivated and delivery-focused Project Managers to lead our project teams and develop the environment to enable successful delivery. Strong stakeholder engagement and management skills are a must to ensure effective project teams.
Service Design Apprentice
Are you interested in service design and want to make an impact across the NHS? We have the perfect apprenticeship opportunity for you at the NHS Business Services Authority.
As a Service Design Apprentice, you'll work closely with project teams to help users achieve their goals by focusing on the end-to-end experience. You will be mentored by experienced professionals to deepen your understanding of agile, user-centred design processes.
Development Advisor - OLM/SS/HR
As the NHS Workforce solution moves into a transformational new era there is an exciting opportunity to join the national ESR Team, responsible for delivery of the largest HR, Payroll and Learning management solution and service in the World, to support the next exciting chapter in Workforce Services at NHSBSA.
The Department of Health and Social Care has commissioned the NHSBSA to lead the Future NHS Workforce Solution Transformation Programme, to identify and deliver the Future NHS Workforce Solution to over 1.8 million NHS colleagues in England and Wales.
Using Generative AI
We understand that using Generative AI (GenAI) can be a useful and supportive tool when completing your application. However, we’ve noticed an increase in over-reliance on GenAI tools, which can negatively impact applications by removing candidates’ individuality, making it much harder to get a true sense of who you are and your authentic experience.
If you do use GenAI, it should enhance your application by proofreading or refining wording, not to create your supporting information entirely.
We know that the world is changing, and so is the way we work.
We are committed and proud to be a flexible employer and will endeavour to offer a working pattern that suits you wherever possible, whether that be hybrid working, flexible hours, job sharing and more.
We care about our people, our purpose and your progress
That's why we've designed a working environment that supports you
Connecting you with generous rewards
Our people are at the heart of everything we do, so our employee benefits package offers high street discounts, your NHS pension, flexible working and so much more.
A caring community that puts you first
We strive to offer a fantastic colleague experience, where every voice is heard, and every colleague is supported and respected. Central to this commitment is our focus on wellbeing, diversity and inclusion.
We're committed to building a more sustainable future
We launched our first Sustainable Development Action Plan in 2009 and have been working hard ever since to make our buildings, services and policies more efficient and sustainable.
