Discover your next role
The breadth of our services means there’s a role for everyone at the NHS Business Services Authority (NHSBSA). We are contact centre agents. We are communications and marketing professionals. We are service delivery managers. We are all of these and so much more. We are people connected to care.
Here at the NHSBSA what we do matters
As an Arm's Length Body of the Department of Health and Social Care (DHSC), we manage the NHS Pension Scheme, process prescription payments, issue UK Global Health Insurance Cards (GHIC) and much more! Our services are used by NHS organisations, patients and the public.
We take pride in being part of something so meaningful - our efforts touch millions of lives everyday.
Where success begins with people
Just as we design our services around the needs of our customers, we take pride in placing our people at the heart of our organisation. That’s why when you join us, you’ll be empowered to try new things and given all the support you need to help your career grow.
We know our people are the driving force behind our success. To say thanks, we’ve created a competitive benefits package for our employees.
Find a new role you connect with today.
Performance Support Manager
The Performance Team at the NHSBSA leads the development and embedding of performance management practices across the organisation, demonstrating a deep understanding of best practice in the field.
In this role, you'll support all levels of performance management, ensuring alignment with the Corporate Strategy and Business Plan. This includes translating strategic objectives into meaningful KPIs and operational measures, supporting teams to develop performance practices that drive operational efficiency, and ensuring a clear line of sight from service objectives to performance outcomes.
Optimisation Manager
Are you ready to lead change and make a real impact across the NHS? We're looking for an experienced and passionate Optimisation Manager to join our Workforce Services Directorate, on our Electronic Staff Record (ESR) workstream.
As the Optimisation Manager, you'll lead and champion this workstream, providing strategic direction and supporting the team to deliver successful projects. You'll also be responsible for planning, reporting, and managing budgets, working closely with the Optimisation Senior Management Team. You'll use your initiative to get the best out of your team and drive continuous improvement.
Specialist Pharmacist
Are you a passionate secondary care, primary care or community pharmacist looking to make a meaningful impact beyond traditional pharmacy settings? At NHS Prescription Services, we're seeking a Specialist Pharmacist to join our dynamic team - a collaborative group of pharmacists, pharmacy technicians, data analysts and managers at the intersection of healthcare policy and data capture and evaluation.
As a Specialist Pharmacist, you'll thrive in a multidisciplinary environment, working alongside technical experts and other professional colleagues across the business.
Using Generative AI
We understand that using Generative AI (GenAI) can be a useful and supportive tool when completing your application. However, we’ve noticed an increase in over-reliance on GenAI tools, which can negatively impact applications by removing candidates’ individuality, making it much harder to get a true sense of who you are and your authentic experience.
If you do use GenAI, it should enhance your application by proofreading or refining wording, not to create your supporting information entirely.
We know that the world is changing, and so is the way we work.
We are committed and proud to be a flexible employer and will endeavour to offer a working pattern that suits you wherever possible, whether that be hybrid working, flexible hours, job sharing and more.
We care about our people, our purpose and your progress
That's why we've designed a working environment that supports you
Connecting you with generous rewards
Our people are at the heart of everything we do, so our employee benefits package offers high street discounts, your NHS pension, flexible working and so much more.
A caring community that puts you first
We strive to offer a fantastic colleague experience, where every voice is heard, and every colleague is supported and respected. Central to this commitment is our focus on wellbeing, diversity and inclusion.
We're committed to building a more sustainable future
We launched our first Sustainable Development Action Plan in 2009 and have been working hard ever since to make our buildings, services and policies more efficient and sustainable.
