Discover your next role
The breadth of our services means there’s a role for everyone at the NHS Business Services Authority (NHSBSA). We are contact centre agents. We are communications and marketing professionals. We are service delivery managers. We are all of these and so much more. We are people connected to care.

Here at the NHSBSA what we do matters
As an Arm's Length Body of the Department of Health and Social Care (DHSC), we manage the NHS Pension Scheme, process prescription payments, issue UK Global Health Insurance Cards (GHIC) and much more! Our services are used by NHS organisations, patients and the public.
We take pride in being part of something so meaningful - our efforts touch millions of lives everyday.
Where success begins with people
Just as we design our services around the needs of our customers, we take pride in placing our people at the heart of our organisation. That’s why when you join us, you’ll be empowered to try new things and given all the support you need to help your career grow.
We know our people are the driving force behind our success. To say thanks, we’ve created a competitive benefits package for our employees.

Find a new role you connect with today.

Project Coordinator
If you're looking to take the next step in your project management career - the NHS Business Services Authority (NHSBSA) have the opportunity for you! We are looking for motivated, delivery-focused Project Coordinators to join our team. Working as part of the Portfolio Management Directorate, you will be at the heart of project delivery working across the NHSBSA.
Project Coordinators work closely with our Programme and Project Managers. You will be responsible for the delivery of your allocated work streams and projects in line with agreed plans and the NHSBSA's Project Management Framework.

Optimisation Support Team Member
We are looking for several colleagues to join the Optimisation Team, initially working within the ESR/NHS Pensions areas to support a wide range of projects and initiatives. The roles are available on a fixed term or secondment basis, with contract lengths of 12 and 18 months available.
This position is currently hybrid working, with a main base of Newcastle, Fleetwood, or Wakefield.

Digital Operator
If you enjoy working independently on a variety of tasks, you have what this role needs! You will join a team of Operatives who undertake the receipt, printing, enveloping, and mailing of sensitive NHSBSA and client documents with the objective of providing an efficient service to all departments and stakeholders.

We know that the world is changing, and so is the way we work.
We are committed and proud to be a flexible employer and will endeavour to offer a working pattern that suits you wherever possible, whether that be hybrid working, flexible hours, job sharing and more.
We care about our people, our purpose and your progress
That's why we've designed a working environment that supports you

Connecting you with generous rewards
Our people are at the heart of everything we do, so our employee benefits package offers high street discounts, your NHS pension, flexible working and so much more.

A caring community that puts you first
We strive to offer a fantastic colleague experience, where every voice is heard, and every colleague is supported and respected. Central to this commitment is our focus on wellbeing, diversity and inclusion.

We're committed to building a more sustainable future
We launched our first Sustainable Development Action Plan in 2009 and have been working hard ever since to make our buildings, services and policies more efficient and sustainable.